Key Account Executive
Ninja Van
Jakarta, Indonesia
6 hari yang lalu

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.

Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts.

Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers.

But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

What you will do :

  • Be an expert on company platform and services
  • Developing a solid and trusting relationship between key accounts and company
  • Managing relationship with key accounts by continuously proposing solutions that meet their objectives
  • Managing communication between key accounts and internal team
  • Working closely with operations team to monitor performance to meet key account performance objectives through cross-functional efforts
  • Analysing key accounts performance to identify the problem to develop initiatives and propose practical solution to operations team to achieve the key account’s objectives
  • Planning and presenting reports on account progress, goals, and initiatives to internal and external stakeholders
  • Requirements :

  • Hold Bachelor's Degree in Industrial Engineering, Management, Business, or relevant from reputable university
  • Excellent interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Able to analyse data and translate results into better solutions
  • Ability in problem solving and negotiation
  • Experience managing stakeholders in a startup or logistic company will be advantageous
  • Adaptability, curiosity, and energetic attitude
  • Able to multitask, prioritize, and manage time efficiently
  • Excellent in Ms. Excel and Ms. PowerPoint
  • Excellent in SQL is point plus
  • Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the Notice ) and consent to the collection, use and / or disclosure of your personal data by Ninja Logistics Pte Ltd (the Company ) for the purposes set out in the Notice.

    In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.

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