Room Attendant
Fairmont Hotels & Resorts
Fairmont Jakarta, Jakarta, Indonesia
8 hari yang lalu

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Providing exceptional guest service, including offering assistance to Colleagues and Guests in a courteous manner

    Performing routine work

    Cleaning hotel guestrooms and boardrooms

    Cleaning heart of house areas

    Reporting maintenance issues and deficiencies, and resolving these issues where appropriate

    Maintaining order and cleanliness in all storage areas

    Resupplying amenities as needed

    Properly using and maintaining equipment

    Using hands to lift, carry, or pull objects that may be heavy

    Understanding simple instructions, learn simple procedures and techniques

    Reporting any problems or questions to the Supervisor in a timely manner so that they may be addressed and resolved

    Reporting, delivering and storing lost and found items in accordance with hotel policies and procedures

    Maintaining excellent grooming and uniform standards

    Reading, understanding and following all department policies

    Attending daily pre-shift briefings and departmental meetings

    Other reasonable duties as assigned by supervisors or management

    Qualifications :

    At least 1 year work experience

    Basic understanding of the English language preferred

    Dynamic people who are exceptional team members

    Highly responsible & reliable

    Ability to work cohesively as part of a team with minimum supervision

    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to) :

  • Carrying of objects weighting up to 75 lbs.
  • Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests
  • Visa Requirements : Indonesia Nationality required

    Indonesia Nationality required

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