Director of Events
Hilton
Surabaya, Indonesia
2 hari yang lalu

As a Director of Events you willmanage the hotel sales and marketing action plans specifically in Conferenceand Events sector by recommending growth efforts, monitoring progress, andensuring that the hotel is competitively positioned well in the market.

What will I be doing?

As Director of Events, you areresponsible for working closely with the Senior Management Team to drivebusiness needs and expand existing business through promotional efforts andsales channels.

You will work to develop the salesgroup and groom a high-performing sales team.

Specifically, you will beresponsible for performing the following tasks to the highest standards :

  • Develop action plan toensure they accurately interpret and support the objectives of thebusiness and use these plans to focus the sales efforts for all market segments
  • Work closely with theSenior Management Team to identify and drive focused activities on elements ofthe business that require additional support
  • Prepare companycontracts for the hotel in accordance with current business and pricingconditions
  • Monitor offers,options and discounts for repeat bookings for groups, congresses and seminarsin close cooperation with the Group Coordinator
  • Develop the group teamthrough leadership and by example to include sales development; participate inthe hiring of team members, and their future success
  • Direct and manage theforecasting process in conjunction with the Revenue Department to insureaccurate, timely and complete information.
  • Compile and / or direct the preparationof reports pertaining to the operation of the Sales Department to include, butnot limited to the annual and monthly Forecast, Lead Management System, andBooking Reports

  • Actively participateand complete the preparation of the annual Sales and Market Plan, quarterlyupdates, and the complexed hotels' annual Budgets.
  • Execute initiatives asoutlined; swiftly implement strategies / tactics to offset changes in markets,economy or driven by the competitive set.

    Organize and / or attend scheduledgroup and related meetings

  • Contribute to thedevelopment of company sales and marketing initiatives by recommending,implementing and monitoring appropriate local activity
  • Organise comprehensiveinformation describing the range of products and services offered by the hoteland deliver this information through relevant sales resources and saleschannels to existing and potential Guests
  • Produce accurate andtimely reports that meet the needs of the hotel and the management company
  • Prepare and present,on a monthly basis, the contribution, focus and activity of the proactive salesteam to the hotel owners and senior management team
  • Cooperate with otherdepartments in the hotel, particularly Reservations and the BanquetingDepartment, to create an exceptional Guest experience and build strong,comprehensive sales programs
  • Contribute to relevantmanagement meetings to develop and implement sales and marketing initiatives
  • Whatare we looking for?

    ADirector of Events serving Hilton brands is always working on behalf of ourGuests and working with other Team Members. To successfully fill this role, youshould maintain the attitude, behaviors, skills, and values that follow :

  • Positive attitude andgood communication skills
  • Commitment todelivering a high level of customer service
  • Strong leadershipskills, whereas it is evident that you can effectively manage and motivate ateam to perform beyond expectations
  • Strong analyticalskills so to understand key business indicators and competitive trends anddevelop approaches to these challenges
  • Excellent sellingcapabilities and the ability and desire to coach selling techniques to TeamMembers
  • Excellentorganisational and planning skills
  • Excellent grooming standards
  • Flexibility to respondto a range of different work situations
  • Ability to work wellunder time pressure and / or demanding travel schedules
  • Demonstrated previousexperience in a Sales role with the proven ability to close a sale
  • It wouldbe advantageous in this position for you to demonstrate the followingcapabilities and distinctions :

  • Knowledge of the localmarket
  • Knowledge ofhospitality industry
  • A passion for salesand target-based performance
  • Relevant degree, insales, business development or other relevant business field, from an academicinstitution
  • What are we looking for?

    To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :

  • Able to develop positive working relationships at all levels
  • To create a positive image
  • Good personal presentation
  • Good understanding of C&E business
  • Company / competitor awareness
  • Previous experience working in an Event Planning Environment
  • Good administration skills
  • Good organization skills
  • Proven customer service experience
  • Able to close’ a sale
  • Previous experience in a Sales environment either proactive or reactive
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