As a Director of Events you willmanage the hotel sales and marketing action plans specifically in Conferenceand Events sector by recommending growth efforts, monitoring progress, andensuring that the hotel is competitively positioned well in the market.
What will I be doing?
As Director of Events, you areresponsible for working closely with the Senior Management Team to drivebusiness needs and expand existing business through promotional efforts andsales channels.
You will work to develop the salesgroup and groom a high-performing sales team.
Specifically, you will beresponsible for performing the following tasks to the highest standards :
Develop action plan toensure they accurately interpret and support the objectives of thebusiness and use these plans to focus the sales efforts for all market segments
Work closely with theSenior Management Team to identify and drive focused activities on elements ofthe business that require additional support
Prepare companycontracts for the hotel in accordance with current business and pricingconditions
Monitor offers,options and discounts for repeat bookings for groups, congresses and seminarsin close cooperation with the Group Coordinator
Develop the group teamthrough leadership and by example to include sales development; participate inthe hiring of team members, and their future success
Direct and manage theforecasting process in conjunction with the Revenue Department to insureaccurate, timely and complete information.
Compile and / or direct the preparationof reports pertaining to the operation of the Sales Department to include, butnot limited to the annual and monthly Forecast, Lead Management System, andBooking Reports
Actively participateand complete the preparation of the annual Sales and Market Plan, quarterlyupdates, and the complexed hotels' annual Budgets.
Execute initiatives asoutlined; swiftly implement strategies / tactics to offset changes in markets,economy or driven by the competitive set.
Organize and / or attend scheduledgroup and related meetings
Contribute to thedevelopment of company sales and marketing initiatives by recommending,implementing and monitoring appropriate local activity
Organise comprehensiveinformation describing the range of products and services offered by the hoteland deliver this information through relevant sales resources and saleschannels to existing and potential Guests
Produce accurate andtimely reports that meet the needs of the hotel and the management company
Prepare and present,on a monthly basis, the contribution, focus and activity of the proactive salesteam to the hotel owners and senior management team
Cooperate with otherdepartments in the hotel, particularly Reservations and the BanquetingDepartment, to create an exceptional Guest experience and build strong,comprehensive sales programs
Contribute to relevantmanagement meetings to develop and implement sales and marketing initiatives
Whatare we looking for?
ADirector of Events serving Hilton brands is always working on behalf of ourGuests and working with other Team Members. To successfully fill this role, youshould maintain the attitude, behaviors, skills, and values that follow :
Positive attitude andgood communication skills
Commitment todelivering a high level of customer service
Strong leadershipskills, whereas it is evident that you can effectively manage and motivate ateam to perform beyond expectations
Strong analyticalskills so to understand key business indicators and competitive trends anddevelop approaches to these challenges
Excellent sellingcapabilities and the ability and desire to coach selling techniques to TeamMembers
Excellentorganisational and planning skills
Excellent grooming standards
Flexibility to respondto a range of different work situations
Ability to work wellunder time pressure and / or demanding travel schedules
Demonstrated previousexperience in a Sales role with the proven ability to close a sale
It wouldbe advantageous in this position for you to demonstrate the followingcapabilities and distinctions :
Knowledge of the localmarket
Knowledge ofhospitality industry
A passion for salesand target-based performance
Relevant degree, insales, business development or other relevant business field, from an academicinstitution
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :
Able to develop positive working relationships at all levels
To create a positive image
Good personal presentation
Good understanding of C&E business
Company / competitor awareness
Previous experience working in an Event Planning Environment
Good administration skills
Good organization skills
Proven customer service experience
Able to close’ a sale
Previous experience in a Sales environment either proactive or reactive