Facility Coordinator
Tangerang, INDONESIA
1 hari yang lalu
source : Wizbii
  • Act as the single point of contact for the delivery of facilities management services to the client
  • Develop and maintain a detailed understanding of the client’s business and the implications for JLL’s service delivery.
  • Liaise with the respective countries in addressing specific regional and local activities.
  • Manage the delivery of the facilities management services to the client’s facilities under JLL’s management.

  • Liaise regularly with the client on facilities management issues.
  • Implement regional JLL initiatives such as Mandatory Account Deliverables (MAD), Ops AIDE Audit, training programmes and other initiatives as appropriate.
  • Drive client specific initiatives such as agreed savings, energy management, benchmarking, sustainability, etc.
  • Manage the team to ensure the maintenance and upkeep of the facilities.
  • Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.
  • Establish consistency in the monthly reporting in the country.
  • Prepare a local and / or regional monthly management report to the satisfaction of the client.
  • Review and report against agreed SLA and KPIs.
  • Be responsible for the management of the team e.g. recruitment, performance assessment etc.
  • Prepare and implement a Succession Plan for the country account.
  • Drive the development and use of One View extranet, where available.
  • Relationship management and liaison with Client business managers, Building Management and local statutory authorities
  • Facilities Management
  • Through vendor management and under the direction of the Client’s Local and Global Manager oversee, supervise and manage the following services :

  • Help Desk and Customer request management;
  • Cleaning, pest control, implementation of the Housekeeping Rules;
  • Facilities data collection and reporting;
  • Provision of various management information such as space utilization; cleaning standard survey; user satisfaction survey;
  • Vendor management;
  • Incident Reporting;
  • Seat Management / Seat Allocation;
  • Minor move management and minor works support;
  • Fixed Assets Management for facilities related assets, where applicable;
  • Meeting Room support services for meeting, training and conference rooms within the premises.
  • Pantry supplies
  • Security access card management, where applicable
  • Landlord and tenancy support matters
  • Engineering Support Management

    Through vendor management and under the direction of Client’s Local and Global Manager oversee, supervise and manage the following services :

  • Preventive maintenance program of Client owned equipment;
  • Reactive maintenance tasks of Client owned equipment;
  • Ensure that statutory compliance is adhered to and that relevant certificates and periodic inspections are conducted;
  • Monitor the quality assurance of all maintenance tasks;
  • Attend to emergency trouble shooting and repairs, including preparation of Incident Reports;
  • Input change requests for maintenance for approval;
  • Assist in the energy utilization study;
  • Utilities management
  • Produce monthly reports regarding energy consumption, downtime, consumables usage etc.;
  • Ensure all Landlord owned plant and equipment is operating correctly and to maximum efficiency;
  • Ensure Landlord maintenance and statutory obligations have been met.
  • Finance and Billing

  • Ensure all vendor spend are captured and billing according into the agreed finance timeline
  • Raise, Create or support JLL billing to client. May depends on the account type and model
  • Maintain filing and documentation of all related finance
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