Back End Engineer - Ops Platform
6 hari yang lalu

Gojek is the fastest growing startup in South East Asia. Having started off as a ride hailing company, it rapidly added food delivery, payment, logistics and lifestyle services on the back of 2 million+ drivers and 300,000+ merchants.

OpsPlatform is responsible for a suite of platforms and services that power Gojek’s driver, merchant, and customer operations.

At its core, OpsPlatform bridges the gap between the offline world and online Gojek . Our products span the gamut of the Gojek universe -

  • driver and fleet onboarding; in-vehicle monetization to increase driver earnings; driver care operations in city walk-in centers;
  • customer care and KYC workflows for drivers, merchants and customers; and sales technology products to empower the food and payment sales teams.

    The overarching company theme that we’ve made our own is this - Eliminate human bottlenecks and increase productivity 10X.

    Some of the problems our engineers are working on - complex ticket arbitration workflows that auto-resolve driver and customer tickets within seconds, ML-

    based ticket issue prediction systems, GoAgent app for assisted driver onboarding and product sales, KYC integrations with government agencies, facial recognition systems to combat fraud, and OCR-

    powered tech to bring efficiencies to driver and merchant onboarding workflows. Our product tech stack includes Ruby on Rails, GoLang, Clojure, React, Android (100% Kotlin), iOS (100% Swift).


  • Design and develop highly scalable, reliable and fault tolerant systems for one of the world’s fastest growing unicorns
  • Communicate, collaborate and work effectively across cross functional teams in a global environment (OpsPlatform teams are in Bangalore, Jakarta, Singapore, and possibly soon Gurugram)
  • Building and managing automated build / test / deployment environments
  • Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on building and managing fully automated build / test / deployment environments
  • Learn new languages and methodologies to constantly hone your craft
  • Automate the grunge work so you are free to work on what matters most
  • Requirements

  • At-least 2 year of hands-on experience in designing, developing, testing and deploying large scale applications in any language or stack
  • A commitment to writing understandable, maintainable, and reusable software
  • Data modeling experience in Relational and NoSQL databases.
  • Hands-on experience with any OOP and / or functional programming languages Java, Golang, Clojure, Ruby on Rails, etc.
  • Ability to design and implement low latency RESTful services and CICD
  • Knowledge of Docker and Kubernetes is a plus
  • Experience troubleshooting server performance - memory issues, GC tuning, resource leaks, etc.
  • Excellent understanding of interactive application development paradigm, memory management, performance / resource optimizations, database interactions, network programming, concurrency and multithreading, fault tolerance, monitoring, security and operability of systems
  • Well versed with Agile methodologies, TDD, scrum, sprints
  • Proficiency in any one SCM - git, mercurial etc.
  • TDD is a bonus
  • Gojek is a technology startup based in Jakarta, Indonesia. Specialising in ride-hailing and logistics, we are also the only company in Southeast Asia to be part of Fortune's 50 Companies That Changed the World (2017).

    Gojek is a Super App : one app with over 20 services including food delivery, commuting, digital payments, shopping, hyper-

    local delivery, massages, and many more.Gojek is Indonesia’s first and fastest growing unicorn building an on-demand empire.

    Our total of 2,000,000 driver-partners collectively travel 16.5 million KM daily making us Indonesia’s de-facto transportation choice.

    Gojek is a verb! Gojek is a way of life!

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