Telesales Supervisor - Insurance
Cermati.com
Jakarta, Jakarta, Indonesia
1 hari yang lalu
Job Description

  • Manage day to day operation on the call center and logistics
  • Hire, train, and monitor telesales agents
  • Implement procedures to improve overall operations and meet SLA’s and sales target
  • Previous experience managing and optimizing call center  
  • Analyze key operations metrics to determine KPI and SLA for telesales agents


Qualifications

 

  • 3+ years of  Telesales Experience
  • Experience in monitoring telesales and logistic team.
  • Experience in either health, life, or motor vehicle insurance telemarketing role
  • Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment
  • Working knowledge of managing telesales team using CRM & Telesales system 

 



Additional Information

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