Senior IT Business Analyst
PT Berlian Sistem Informasi
East Jakarta, ID
6 hari yang lalu

Job Description

  • Conduct Project Management Plan and process according to applied BSI Project Methodology.
  • Conduct requirement analysis, with discussion, create mock up, etc to ensure that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, and verifiable.
  • Proactively learn new technologies, concepts and procedures as appropriate to project requirements.
  • Review as SME all deliverables during development phase (Testing scenarios) to ensure the scenarios are complete, consistent, concise, comprehensible.
  • Provide support to resolve customer complaint and improvement plan resulted from CS Survey.
  • Provide periodic report based on the needs of related organizations requirement.
  • Support to realize improvement resumed in SII document.
  • Resolve incident and problem to ensure the SLA achievement.
  • Conduct incident & service request management, problem management, change management, release & deployment and service improvement as assigned.
  • Minimum Qualifications

  • Candidate must possess at least Bachelor's Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.
  • Master's Degree / Post Graduate Degree will be a plus.

  • Required language(s) : English
  • At least 5 Year(s) of working experience in the related field is required for this position, has experiences on Automotive Industry is well prefered.
  • Required Skill(s) : Excellent Communication, Critical & Logical Thinking, Specifics Documentations, Problem Solving, Consulting, Business Process Mastery, Business Communications, Target Oriented.
  • Preferably Staff (non-management & non-supervisor) specialized in IT / Computer - Software or equivalent
  • Have experience in banking or financial business process
  • Perks and Benefits

  • Free Lunch or Snacks
  • Retirement Benefit Plans
  • Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans
  • Other : Free Parking

    Yearly Bonus

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