Banquet Supervisor
Fairmont Hotels & Resorts
Fairmont Jakarta, Jakarta, Indonesia
11 hari yang lalu

Reporting to the Head of Banquet, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Supervise the Baquet team in all aspects of the department and ensure service standards are followed
  • Maximize revenues by upselling and following budget guidelines
  • Handle guest concerns, reacting quickly and professionally
  • Balance operational and Colleague needs
  • Have full knowledge of all menus and Banquet Operations
  • Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Banquet Operations
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
  • Qualifications :

  • Previous Baquet leadership experience preferred
  • Previous Point of Sale system experience required
  • Computer literate in Microsoft Window applications required
  • University / College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 25 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Visa Requirements :

    Indonesian Nationality required

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