Essential and optional requirements
In line with the procedures, standard call format and communication methods determined by the Call centre, you answer and handle incoming calls using the tools available to you : Phone, computer -
centralised electronic reservations system TARS-, Sales scripts, Sales information, Individual target documents...
Mercure and its people
Hotels with individuality, passion for service and committed to quality and guest satisfaction.
Join a team of warm and friendly professionals who will share their love for hospitality.