Service Solution Architect
Telkom Indonesia Telstra
Jakarta, Indonesia
36 hari yang lalu
  • Co-create the Service Management strategy for complex multi-domain opportunities.
  • Design leadership provide direction to internal Business Units, 3rd Parties and Design resources to ensure each solution is appropriate to the Customer’s requirements and solution strategy and is costed accordingly.
  • Partner with the proposal team in documenting and presenting solution / s to clients and provide subject matter expertise on the service management and design constraints for inclusion in bids / proposals including input into estimates and costings.

    Undertake appropriate due diligence on all proposed solutions.

  • Develop end to end cost / risk models underpinning customer solutions including all elements of service management and technology
  • Finalising solution and ensuring solution integrity - You will be accountable for co-ordinating the review of your solution to ensure commercial viability and to seek stakeholder sign off
  • Financial / commercial orientation - Undertake financial evaluation and provide input to Sales Business Cases incorporating pricing models with appropriate margins for Managed Service solutions
  • Utilise deep knowledge of the ITIL service management framework and other practice service management methodologies in the development of customer solutions and market offers.
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