Back End Support IGDC
Telkomtelstra
South Jakarta, DKI Jakarta, Indonesia
5 hari yang lalu
source : Urbanhire
  • Order Processing activities, include but not limited to :
  • Provide Magpie Network Report
  • Retrieve existing data from Telstra system
  • Submit Service Qualification and Wideband Feasibility
  • Generate Telstra Internet Direct Paperwork
  • Service Cancellation
  • Order Tracking activities such as monitoring Project progress and recording
  • Customer Billing Enquiries, retrieving data from customer system includes :
  • Service Connection date, Service Product
  • Billing date
  • Pricing Plan
  • List Customer Contact
  • Monitoring Ticket Assignment
  • Minimum Bachelor Degree from any relevant major
  • 2-3 years’ experience within Order Processing activities, providing support to such or similar role.
  • Customer facing experience with international exposure
  • Posses understanding in Project Management
  • High attention to detail, good problem solver and good communications
  • Advance Computer literate in Microsoft office
  • Fluency in English
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