Project Manager
Telkom Indonesia Telstra
Jakarta, Indonesia
14 hari yang lalu
  • Support the development and implementation of consistent, uniform project management principles, processes and services across Operations and the JV
  • Work with JV, partner and vendor stakeholders to scope project requirements including deliverables, budget, governance, team formation, schedule and risks
  • Responsible for delivery of required business outcomes in accordance to defined schedule, quality / scope and budget
  • Identify and manage human, physical and financial resources required for project delivery
  • Implement and maintain issue and risk management.
  • Implement and maintain change request management.
  • Communicate project status, issues and mitigation actions with business and project team members. Ensure regular management updates and stakeholder alignment.
  • Manage vendor support, deliveries and relationships. Review and ensure quality of delivery by vendors.
  • Ensure all relevant stakeholders are engaged. Coordinate with relevant parties for planning to ensure smooth delivery of projects
  • Ensure consistent governance processes and delivery methodologies are enforced across all projects
  • Provide E2E project management of Order to Activate, Usage to Change, Request to Change and Trouble to Resolution processes across Operations from customer request to completion
  • Provide E2E project management of launch of new business capability and new products
  • Provide E2E project management of business and customer advocacy improvement initiatives
  • Provide project post implementation reviews to assess and improve project management processes and methodologies
  • Support Project Management Professional Services enablement across Operations to support the JV and offer to customers as required
  • Promote an environment of innovation and calculated risk taking to improve business and customer advocacy performance
  • Responsible for sharing information and best practices with others. May be required to support and instruct less experienced co-
  • workers, through classroom training sessions or on-the-job mentoring

  • Demonstrates flexibility and focus to prioritise and undertake activity in Operations as required to support JV growth
  • Develop and maintain win-win relationships with key JV, Telkom, partner and customer stakeholders
  • Meets company health, safety and environment requirements
  • Relevant academic qualifications in Engineering, Business or a related discipline or minimum 5 years experience in a related field
  • PMP or equivalent project management certification highly desirable
  • Proven ability to deliver low to highly complex programs of work and projects in a large organisations
  • Experience in an IT and / or ICT Managed Services business highly desirable
  • Minimum 5 years experience with commercial management
  • Experienced and confident working with stakeholders at all levels
  • Experience implementing and driving change and business improvements in large organizations
  • Establishment and delivery of programs through to completion with a strong commitment to meeting budget, timeframe and quality requirements
  • Management of 3rd party vendors / solution partners, including relationship management
  • Possess strong Customer Centric behaviours with a highly developed Service Culture’ by going the extra mile’ to satisfy Customers and Stakeholders
  • Strong technical aptitude
  • Excellent team player
  • Possess dynamic, positive attitude
  • Ability to develop and implement strategy
  • Willingness to get involved and take responsibility for all elements required to bring a positive outcome for the company
  • Strong commercial acumen and numeracy
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