Responsible for running the SPA facilities and for providing guests with entertainment and leisure facilities and services, including swimming pool, fitness and kids club.
Provide excellent customer service and to supervise spa and recreation employees.
Responsible for creating advertising and other promotions for the SPA, Recreation and indoor / outdoor leisure activities,
Maintaining public relations with local tourism associations.
Create and Co-ordinating leisure activity schedules and information packs for guests.
Create and Coordinate special events, holiday activities, and year-round activities.
Develop relationships with members, return guests, group contacts, etc., to provide maximum, personalized guest service
Responsible for creating and scheduling fitness and wellness programs for members and guests
Responsible for the appearance and safety of the recreation facilities based upon established Accor standards
Evaluate equipment and facilities, and adapt activities to participant needs
Inventory and procurement of leisure spa products, treatments and equipment.
Strong people skills to manage and motivate spa and recreation staff and deliver guest satisfaction.
Very well organised and able to balance all aspects of the job.
Responsible for operating within the established budget and for assisting with the creation of the annual budget
Work with necessary departments to ensure the proper marketing and promotion of the recreation programs and facilities.
Ability to meet financial targets
Ability to work under pressure
Excellent grooming standards
Strong organizational skills
Excellent communication and interpersonal skills
Flexibility to respond to a range of different work situations
Passion for customer service
At Novotel, we grow faster
Feel fully responsible, be autonomous, adaptable, professional, have a love of adventureand a desire to stretch your limits : that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s successis due to the professionalism and enthusiasm of its 30 000 employees whohave been embodying the brand’s ideals for over 40 years.
DNA of the brand, innovation is at the heart of the promise made to employees : "At Novotel, we grow faster" . To transform this promise into reality, Novotelhas implemented a unique human resources policy declined around five mainprofessional career paths.
Novotel accompanies each employee throughout their career.Integration, geographic mobility, bridging provision, skills development everyoneis given the opportunity to progress quickly and go further. Impossible is not Novotel.